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Support CenterOperation guideHow to Enable or Disable Google 2FA (Web)
How to Enable or Disable Google 2FA (Web)
2022/03/04 20:23:17

Please check our tutorial video to help you solve your problems or understand more regarding related topics.


If you would like to know more details, please read the whole article below.


Here is our tutorial video: 
https://youtu.be/ths5GlcFz0M



Download Google Authenticator App


For iOS users, you can find it in the App Store and search “Google Authenticator.” Download link: apps.apple.com


For Android users, you can find it in Google Play and search “Google Authenticator.” Download link: play.google.com


How to add your Google 2FA?


1. Log in your FAMEEX account. Enter your [Profile] then click [Security].




2. Under Auxiliary Safety, you will see the [Google Verifier]. Click [Turn-on] to add your google authenticator.




3. Click [Send Code]. The system will send your verification code to your registered mobile or email. Please check and enter immediately then click [Next].




4. Download and install the google authenticator app on your mobile device. After finishing, click [Next].


5. Open the mobile App and scan the QR code or manually enter the key provided to your google authenticator app to add verification.




6. Enter the 6-digit verification code on your google authenticator app and then click [Confirm].




7. Your Google 2FA has been added successfully.


How to disable your Google 2FA?


1. Log in your FAMEEX account. Enter your [Profile] then click [Security].




2. Under Auxiliary Safety, you will see the [Google Verifier]. Click [Disable] to remove your google authenticator.




3. Click [Send Code]. The system will send your verification code to your registered mobile or email. Please check and enter immediately then click [Next].




4. Open your google authenticator app on your mobile device. Enter your google auth code then click [Next].


5. Your Google 2FA has been removed successfully.


Please note that for security reasons, withdrawals from your account will be suspended for 24 hours after Google 2FA reset such as turn on, turn off or change.


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