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Support CenterOperation guideHow to Reset Login Password (App)
How to Reset Login Password (App)
2022/03/08 18:01:15

Please check our tutorial video to help you solve your problems or understand more regarding related topics.


If you would like to know more details, please read the whole article below.

 

Here is our tutorial video: https://www.youtube.com/watch?v=aC7hmmguQao



1. Open FAMEEX App and tap the profile icon on the upper left side.




2. Click [Security].


 


3. Click [Edit Password].




4. Proceed Security Verification: Click [Send Code] and our system will send your verification code in message and email to your registered mobile and email. Please check and enter immediately to [Submit].




5. Enter your new login password and then click [Submit] to complete your password reset.





Note:

1. Please use your registered mobile/email to proceed the security verification when resetting your password.

2. If your account is registered with your mobile number, you need to add your email or Google Authentication to verify. If your account is registered with your email, you need to add your mobile number and google authentication to verify.

3. Please note that for security reasons, withdrawals from your account will be suspended for 24 hours after password reset.


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