Support Center/How to Deposit Digital Assets to FameEX? (Web)

How to Deposit Digital Assets to FameEX? (Web)

2024-02-01 12:47:25

What Is Deposit?

If you have digital assets on other platforms or in personal wallets, you can transfer them to the FameEX platform for trading. This process is called a deposit.

 

How to Deposit Cryptos to FameEX? (Web) 

Here is an example demonstrating how to transfer Bitcoin (BTC) from Platform A to FameEX. Please choose the cryptocurrency you wish to deposit based on your needs.

 

1. Log in to the FameEX website. Click on ‘Assets’ in the top right corner, then select the ‘Deposit’ option on the page, or click the ‘Deposit’ icon directly.

 

2. Select your deposit details. Choose the currency (e.g., BTC) and the corresponding deposit network.

 

3. Obtain your deposit address. Click the ‘Copy’ button to copy the BTC deposit address, then paste it into the BTC withdrawal address on Platform A. Alternatively, you can scan FameEX’s deposit QR code directly via Platform A.

 

4. On Platform A, enter the withdrawal amount and any required information. After confirming that all details are correct, proceed by clicking the withdrawal button.

 

5. Depending on Platform A’s security requirements, you may need to complete verification steps such as entering your fund password, SMS code, email code, or Google verification code. Once the withdrawal is confirmed, the transaction will be included in the blockchain network. After it is confirmed by miners, your deposit will be credited to your FameEX account.

 

If you have any questions about the withdrawal process on Platform A, please contact their customer service to verify the details and avoid any unnecessary asset loss.

 

Note: Before making a deposit, please ensure that the currency, network (chain type), and address are all correct. If any of these are incorrect, the deposit may fail to arrive and cannot be retrieved.

 

What to Do if my Deposit Doesn’t Arrive?

If your deposit doesn’t arrive as expected, please contact FameEX customer service and provide the relevant information. Our support team will assist you in investigating and resolving the issue.

 

For more details, refer to: How to Deal With Deposits That Haven’t Arrived and Possible Reasons?

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