Support Center

Visit our Support Center. It's the easiest way to access all the crypto information needed.

FameEX provides a user-friendly, secure, reliable, and excellent crypto trading experience. Download our mobile APP and Trade your Bitcoin anywhere and whenever you want!Go trade

Support Center
What Can I Do When I Deposit to A Wrong Address

What Can I Do When I Deposit to A Wrong Address

2023/06/14 15:07:45

1. Deposit made to an incorrect receiving/deposit address

FameEX generally does not offer a token/coin recovery service. However, if you have suffered a significant loss as a result of incorrectly deposited tokens/coins, FameEX may, solely at our discretion, assist you in recovering your tokens/coins. FameEX has comprehensive procedures to help our users recover their financial losses. Please note that fully token recovery is not guaranteed. If you have encountered this sort of situation, please remember to provide the following information to us for further assistance:

1) Your UID on FameEX

2) Token name

3) Deposit amount

4) The corresponding TxID

5) Wrong deposit address

6) Detailed problem description

2. Deposit made to an incorrect address that doesn't belong to FameEX

If you have sent your tokens to an incorrect address that is not associated on FameEX, we regret to inform you that we are unable to provide any further assistance. You can try to contact the relevant parties for assistance (owner of the address or exchange/platform that the address belongs to).

Note: Please double-check the deposit token, address, amount, MEMO, etc. before making any deposits to prevent any potential loss of assets.

Other articles
Related Articles
Copyright © 2022-2023 FAMEEX.COM All Rights Reserved
FameEX APPMobile trading, anytime, anywhere