How to Change Your FameEX Account Mobile Number? (Web)

If you need to change the mobile number currently linked to your FameEX account, update it in your account security settings. Before making the change, your account must have either an email address or Google Authenticator linked for security verification.

How to Change the Mobile Number Already Linked to Your FameEX Account?

1) Go to the FameEX website and log in to your account. Click the [User Center] icon in the upper-right corner and go to [Account Management].

2) Under [Security Settings], find [Mobile Number] and click [Modify] on the right.

3) On the [Modify Mobile Number] page, click [Send] code and enter the verification code sent to your current mobile number.

Then select the country or region code for your new mobile number and enter the new number. Click [Send] code and enter the verification code sent to your new mobile number.

4) Follow the instructions on the page to complete email verification, Google Authenticator verification, or any other required security verification. After confirming that all information is correct, click [Modify] to complete the change.

Important Notes

• Before changing your mobile number, your FameEX account must have either an email address or Google Authenticator linked for security verification.
• Make sure both your current and new mobile numbers can receive SMS verification codes. Complete the verification within the valid period of each code.
• After your mobile number is successfully changed, withdrawals from the account will be suspended for 24 hours to protect your account and assets.
• If you no longer have access to your current mobile number, cannot receive an SMS verification code, or cannot complete the required security verification, please contact FameEX Online Support for assistance.
• Do not share your SMS verification codes, Google Authenticator codes, login password, or other account security information with anyone.

Frequently Asked Questions

Q1: Can I Withdraw Funds Immediately After Changing My Mobile Number?

A: No. After your mobile number is successfully changed, withdrawals from the account will be suspended for 24 hours to protect your account and assets. Withdrawals will resume after the security protection period ends.

Q2: Can I Change My Mobile Number If I No Longer Have Access to My Current Number?

A: If you can no longer receive verification codes through your current mobile number, you may not be able to complete the standard mobile number change process. Please contact FameEX Online Support for assistance and follow the required security verification instructions.

Q3: Why Am I Not Receiving the SMS Verification Code?

A: First, make sure the country or region code and mobile number are entered correctly. Check your mobile network, SMS blocking settings, and carrier service status. Avoid requesting verification codes repeatedly within a short period. If you still cannot receive the code, please contact FameEX Online Support for assistance.

*Feature names and page locations may change as the platform is updated. Please refer to the latest information shown on the actual page.