Furthermore, OpenAI must enable users and non-users to exercise their rights regarding their personal data. The regulatory agency has mandated that OpenAI allow users to object to processing their data to train its algorithms. OpenAI must also conduct an awareness campaign in Italy to inform individuals that their information is being processed to train its AIs. Garante has set a deadline of April 30 for OpenAI to complete most of these tasks. OpenAI has been granted additional time to comply with the extra demand of migrating from the existing, age-gating child safety technology to a more resilient age verification system. Specifically, OpenAI has until May 31 to submit a plan outlining the implementation of age verification technology that screens out users under 13 years old (and those aged 13 to 18 who have not obtained parental consent). The deadline for deploying this more robust system is set for Sept. 30.
On March 31, following concerns raised by the national data protection agency about possible privacy violations and failure to verify the age of users, Microsoft-backed OpenAI took ChatGPT offline in Italy. To restart the operation of ChatGPT in the country, OpenAI must prioritize transparency, age-gating measures, and more stringent age verification methods while specifying the legal grounds for data processing. It is also essential for OpenAI to enable users and non-users to exercise their data rights and implement an age verification system that screens out underage users. OpenAI has been granted additional time to comply with the requirements, but it is crucial to meet the deadlines set by Garante.
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