FameEX | Anti-Fraud Handbook: A Guide to Responding to and Preventing Scams for Cryptocurrency Investors

In the fast-paced world of cryptocurrency, opportunity and risk often coexist. Scammers’ sophisticated schemes can not only lead to significant financial losses for investors but also undermine confidence in the entire digital asset ecosystem. The distress and uncertainty in the face of potential fraud are very real. To help investors navigate such crises, mitigate losses, and safeguard their rights, FameEX has compiled this essential Anti-Fraud Handbook. It is designed to empower investors to respond swiftly, take proactive action, and ultimately achieve the goals of asset protection and fraud prevention.

Emergency Response Section: The Five Critical Steps After Encountering a Cryptocurrency Scam

Facing a cryptocurrency scam can be overwhelming, but time is critical. Acting swiftly and methodically can greatly increase the chances of tracking, reporting, and potentially recovering your assets. Below are five essential steps to follow immediately after encountering a scam.

Step 1: Fully Document All Evidence

Whether the scam occurs via WhatsApp, Telegram, WeChat, Line, or any other platform, immediately back up all communication records with the scammer. Export chats as TXT files or take clear, comprehensive screenshots. These records form the foundation of the evidence chain for any investigation.

The most critical evidence includes:

• Transaction details (recipient’s wallet address, transaction hash, transfer amount)
• Screenshots of false promises (e.g., “guaranteed high returns”)
• Links or websites you were asked to visit

*Key Tip: Ensure all screenshots show timestamps and complete page details. Even small details can become vital breakthroughs.

Step 2: Report the Incident to Law Enforcement Immediately

After preserving your evidence, report the case to local police or cybercrime units. Include:

• The exact time of the fraud
• The platform(s) involved
• The method used (e.g., impersonation, fake investments)
• The amount involved and any fund flow details
• The scammer’s contact information or wallet address

Providing detailed and timely information will significantly improve the chances of investigators tracing the perpetrators and potentially recovering lost assets.

Step 3: Contact the Relevant Trading Platform Immediately

If the fraud occurred on or involved a cryptocurrency exchange, promptly file a formal complaint with the platform’s official customer support. Provide a clear sequence of events along with all collected evidence, and request the platform’s help in freezing the involved accounts to prevent further transfers.

*Key Tip: A responsible trading platform will respond quickly when provided with a clear evidence chain. FameEX’s 24/7 customer service prioritizes and actively handles fraud-related reports.

Step 4: Track the On-Chain Fund Flow

Blockchain transactions are transparent and immutable. Use tools like Etherscan or BscScan to input your transaction hash (TxHash) and trace the movement of the stolen assets.

If the funds are found to have moved to a centralized exchange (CEX), contact the CEX’s customer support immediately with your evidence and transaction data. Request assistance in freezing or recovering the assets. FameEX actively partners with other platforms to respond to legitimate requests for asset recovery.

Step 5: Secure Other Related Accounts and Assets

After completing the above steps, immediately change login and transaction passwords across all platforms, especially those that may share similar credentials. If you suspect a deeper data breach, update linked email addresses or phone numbers, and enable two-factor authentication (2FA) to enhance account protection.

Proactive Defense: Building a Robust Security Strategy for Safe Investing

FameEX urges all users to remain alert and prioritize security at all times. The five emergency steps are essential, but prevention is the most effective defense. To that end:

Be wary of “too good to be true” offers: Avoid promotions promising “guaranteed profits,” “insider tips,” or “ultra-high returns.”

Always verify information via official channels: Confirm all announcements through the official FameEX website, app, or verified social media accounts. Do not trust messages from unofficial sources or private groups.

Never share your private keys or mnemonic phrases: FameEX will never ask for your seed phrase, private key, or verification code. Any such request is a red flag for fraud.

Stay up to date on new scam tactics: From pig-butchering to phishing links and fake airdrops, fraud schemes are constantly evolving. Visit the official FameEX site regularly to learn about new risks and prevention tips.

Utilize all available security tools: If you're trading on FameEX, make sure features like 2FA, withdrawal address whitelists, and strong fund passwords are fully activated.

FameEX’s Commitment: Asset Security as a Core Mission

At FameEX, protecting user assets and data is a top priority. We are committed to building a robust, multi-layered security system that includes:

• Cold and hot wallet isolation
• Real-time abnormal transaction monitoring
• Rigorous KYC/AML procedures
• Strategic partnerships with security audit firms

If you encounter any suspicious activity on the platform or detect possible fraud, report it immediately via official customer service channels. Every user report contributes to a safer, more secure trading environment for all.