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How to Complete Identity Verification (KYC)

How to Complete Identity Verification (KYC)

2022/12/22 16:39:05

FAMEEX is pleased to announce the upgraded version of our KYC verification process. To help you solve your problems or understand related topics better, please watch our tutorial video. If you want more details, please read the full article below.

YouTube Tutorial (Web): 
https://youtu.be/TqxDMeNG3FI
YouTube Tutorial (App): 
https://youtu.be/gBEcLw8EoMQ

How to Complete Primary KYC Verification on App?

1. Log in to your FAMEEX account and click the [ User Center ] icon in the upper left corner.



2. Then tap [ Identification ]. To begin your primary KYC verification, please click the [ Verify ] button.



3. Select your country of registration and preferred verified document. Tap [ Continue ] to proceed to the next step. Please note that once you have selected your nationality and confirmed it, you will not be able to change it.



4. Fill out all the required information. Then, tap [ Continue ] to proceed.
Note that once your information has been verified, it cannot be changed. When depositing or withdrawing funds, your information must match the information on your verified account.



5. Upload your documents as instructed. Once you have completed this step, tap [ Continue ] to proceed.



6. Once you have completed the previous steps, you will be directed to facial recognition.



7. If this page appears, it indicates that your primary KYC verification is complete.



How to Complete Advanced KYC Verification on App?

1. After your primary KYC has been verified, you will see the option for [ Upgrade ] in the [ Identification ] section. To proceed with your advanced KYC verification, please tap [ Upgrade ].



2. Based on your country of residence, you may select one of the certified documents to upload. Please click [ Upload ] to complete the verification process.
Please be aware that the maximum file size is 30MB, and the accepted file types are jpg, jpeg, png, pdf, and doc. The information on the document should be clear and legible, with no smudges or watermarks. Additionally, please do not edit your photo in any way.



How to Complete Primary KYC Verification on website?

1. Log in to your FAMEEX account and click the icon in the upper right corner. Then, click [ Basic ] to enter the page.



2. In the [ Basic ] section, please locate the [ Identification ] option and click [ Primary ] to proceed. Please note that you will be required to link your mobile number and email before proceeding with either primary or advanced KYC verification.



3. A page will appear directing you to download the app. Please download the app to continue with the KYC verification process.



4. Please follow the previous guide to complete either primary or advanced KYC verification on the app. FAMEEX requires authentication through our official app. To access additional features, please download the app and complete the KYC process.

How to Complete Advanced KYC Verification on website?

1. Log in to your FAMEEX account and click the icon in the upper right corner. Then, click [ Basic ] to enter the page.



2. In the [ Basic ] section, please locate the [ Identification ] option and click [ Advanced ] to proceed. Please note that you will be required to link your mobile number and email before proceeding with either primary or advanced KYC verification.



3. A page will appear directing you to download the app. Please download the app to continue with the KYC verification process.



4. Please follow the previous guide to complete either primary or advanced KYC verification on the app. FAMEEX requires authentication through our official app. To access additional features, please download the app and complete the KYC process.

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